Manager Card Issuing Credit and Debit cards Needed At Exim Bank Tanzania

Job Position Manager Card Issuing Credit and Debit cards – M2 At Exim Bank Tanzania

PURPOSE OF JOB

• To develop Manage the strategic development and operational functionality of the Bank’s debit and credit cards business in alignment with the Bank’s corporate objectives.
• Responsible for maintenance and growth of debit, prepaid and credit card portfolio key revenue metrics (penetration, activation and utilization).
• The incumbent will lead and drive digital transformation efforts across the bank for all customer touch points, including cards, online, mobile applications and physical channels i.e. ATMs and Agent network
• The incumbent will collaborate with marketing, technology, operations and other internal stakeholders within Retail and other functions (DAC, Product, Branch Network etc.) to establish a common vision and strategies for the Digital transformation driving through a Digital Steering Committee to be established.
• Have overall responsibility for the delivery of multiple technologies by ensuring consistency in delivery approach through in country Technology delivery office.

PRINCIPLE ACOUNTABILITIES

• To ensure growth of card usage transactions, Incomes for Visa and MasterCard products.
• To maximize card profitability by overseeing revenue optimization and cost reduction in the card business.
• Implement strategies for growth of debit, prepaid and credit card portfolio key revenue metrics (penetration, activation and utilization).
• Maintain industry intelligence in card technology and consumer trends and identify applications to enhance the Bank’s corporate objectives.
• Promote customer usage of and migration to debit card channels including design and implementation of programs that promote customer retention and growth.
• Manage and execute internal communication regarding cards and card delivery channels to ensure a high level of knowledge in the key areas of customer sales and servicing is achieved.
• Build partnerships with MNOs, fintech’s and other third-party service providers to drive business growth and revenue maximization.

FINANCIAL RESPONSIBILITIES

• Revenue growth both NFI and NII (credit cards)
• Card profitability

INDEPENDENT DECISIONS

• Dept. meetings & Job rotation with Card Ops
• Staff motivation, discipline, drive to meet targets.

INTERACTION WITH OTHERS

Internal: Regular contact with Branches/Departments, Bank Seniors.
External: Regular liaisons with scheme vendors – Visa, Mastercard, Unionpay, Selcom, Amex etc, and external companies Yalamanchili, TPS

QUALIFICATION AND EXPERIENCE

Bachelor’s degree in Business Administration or any other related field from an accredited college.
At minimum 3 years of experience in managing card products or product management (preferably in banking or finance industries)

TECHNICAL SKILLS/COMPETENCIES

• Strong working knowledge and understanding of the electronic payments environment.
• Entrepreneurial and commercial thinking
• Experience in operating in changing environment
• Techy savvy
• Excellent communication skills (verbal and written);
• Numerical analysis skills: business cases, margin and cash flow analysis;
• Ability to write and deliver training courses and materials;
• Good interpersonal skills;
• Project management skills;
• Time management skills;
• Analytical skills
• Problem solving skills;
• Ability to be pro-active with a sense of urgency;
• Ability to read, understand and communicate technical documentation; and
• Be a self initiative and a motivated person able to work in a fast-paced environment.

OTHER

• Carry out work in accordance with the bank’s procedures
• Perform the assigned tasks with due diligence.
• Eliminate waste of whatever form, suggest the use of new practices and contribute to the continuous improvement of the bank

HOW TO APPLY

Please send your application to hrrecruit@eximbank.co.tz

Call 0800 780 111 or visit www.eximbank.co.tz