Job Vacancies at KCB Bank Tanzania March 2024

JOB PURPOSE

Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests and general office management for the Office of the Group Director Regional Businesses (GDRB) and Managing Director. In addition, he/she will serve as the primary point of contact for senior management teams and external stakeholders on all matters pertaining to the executive office.

KEY RESPONSIBILITIES

1. Perform general office duties such as visitor and diary management for the Office of the GDRB and Managing Director, ordering supplies, maintaining executive and confidential/ sensitive Function files and records.
2. Conduct research, compile data, and prepare information/management papers for Office of the GDRB and Managing Director, as assigned.
3. Prepare and circulate staff communication, team meeting minutes and correspondence letters as assigned and keeping the MD advised of time-sensitive and priority issues, ensuring appropriate follow-up.
4. Coordinate departmental staff initiatives such as Team Building, Strategy/retreat Sessions, as assigned.
5. Make travel and accommodation arrangements for GDRB and MD and board members.
6. Manage the GDRB and MD meeting room, schedules and any relating administrative costs including processing and track expenses, ensuring accurate and timely reimbursement.
7. Read and analyse incoming correspondence such as memos, submissions, reports and packages to determine their significance and plan their distribution.
8. Maintaining and organizing confidential files, corporate documents, records, and reports.
9. Other additional and/or alternative duties as assigned from time to time, including supporting other Executives/Board as needed.

To be considered your application must be received by Friday 28^th March 2024.

The role of the Manager, Application and Software Development is to develop and implement a long-term strategy on software systems developed or deployed within KCBT infrastructure, monitor adherence of existing applications to strategy through quality controls and policy; and keep application development skills in tandem with both the software systems and business strategies. Provide leadership to unit members.

Job Details:

1. Facilitating first-contact meetings with potential KCB bank customers on digital channels.
2. Searching, assessing, accepting, and processing prospect customer applications for internet and mobile banking, agents, and merchants.
3. Conduct first time (activations) and routine trainings to approved customers on digital channels.
4. Ensure agent and merchant premises are branded (both internally and externally) properly by approved bank standards to ensure visibility by both existing and prospect bank customers.
5. Monitoring customer activities, ensure compliance to bank policies and procedures, and conduct periodic visits to their business places/premises (Relationship Management).
6. Growth of customer turnover and NFI as per the agreed target.
7. Manage customer relationships and ensure complaints/disputes are sorted on time.
8. Activation of dormant customers on digital channels.
9. Cross selling of other bank products.
10. Any other duties as assigned by the line manager.