Senior Manager; Digital Products at NMB Bank August 2022

• Develop digital strategy for the Retail Bank products.
• Drive profitability for digital solutions
• Maintain an understanding of external competitive digital developments and their impact on our business and innovation strategy.
• Build alliances and partnerships to generate revenue streams through monetization of digital solutions
• Build alliances for developing and establishing robust digital ecosystem
• Lead self-service e-KYC based digital solutions (Savings, Fixed deposits, etc.)
• Optimize the business by lowering costs through digitization of processes.
• Control and periodically check operational risks and workflow in conjunction with operations
• Drive the system towards service quality standards in an efficient operation where risks are well controlled (through product process re-engineering).
• Manage risks associated with digital solutions.
• Development of Robust Training Models on Digital Products for Branch, Sales and Customer Experience teams.
• Design and transform processes that will give the customer a truly transformative digital experience without compromising

• Digital Financial Services knowledge
• Clear understanding of AML & Compliance
• Commercial awareness
• A detailed understanding of the financial services industry, advisory, regulatory, and professional bodies.
• Understanding of legislation related to financial services and channel delivery
• In-depth understanding of customer segmentation theory and practice.
• Strong understanding/focus on digital technologies and platform ecosystems and how they are impacting the Retail banking industry
• Strong experience in consumer facing product management and design thinking
• Strong interpersonal skills.
• Strong critical thinking and problem-solving skills.
• Detail-oriented with strong research and analytical skills.
• Process optimization skills.
• Self-motivated with leadership abilities.
• Good communication and presentation skills

• Bachelor’s degree or its equivalent in in Computer Science, Economics, Banking & Finance or related fields.
• Master’s Degree in Business or Technology field is an added advantage.
• Minimum of 6 years’ experience in financial services, fast-paced and dynamic environment with at least 3 years in digital financial services
• At least 3 years of senior leadership experience in a successful financial Institution
• Experience in Fintech or MNOs is of an added advantage
• Exposure to digital business models like e-commerce, B2B, B2C marketplaces is desirable

  NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer

Application Deadline is 14th September 2022