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Job Vacancies at NMB Bank March 2024

Filed in Jobs Posts by on March 20, 2024

Vacancies NMB Bank jobs 2024

Job Tittle: Head; Finance Reconciliation

Job Purpose:
Provide leadership and direction to the reconciliation team and be responsible for the development and maintenance of the bank’s reconciliation system ensuring that it continually acquires and maintains a profitable business with minimum risk.
Main Responsibilities:
Strategic Focus

  • Support the Chief Finance Officer to manage the unit’s budgets for resources and ensure desired cost-effectiveness.
  • Oversee, coordinate, direct, and give guidance to the department and bank on all reconciliation activities.
  • Ensure that daily trend analytics and monitoring of the NMB’s balance sheet items is conducted and mishaps are identified, escalated as per approved matrix, and resolved.
  • Interact with both internal and external auditors when required and submit necessary statements.
  • Carry out analysis of processes, systems and internal controls and make recommendations for streamlining and improving them.
  • Provide critical input for technical accounting and policy guidelines on system implementation projects in bank accounts and the reporting of balances due from banks in the financial statements.
  • Represent the bank on reconciliation issues at internal/ external forums and be a role model in representing the bank’s good image.

    Leadership and People Management Focus

  • Manage, plan, and monitor the work of the reconciliation staff, providing direction, and focus, motivating and coaching to maximize overall effectiveness of the Unit.
  • Develop, direct, and evaluate the department’s employees by using the bank’s systems to ensure that they are able and motivated to perform their job duties.
  • Manage the information flow in both directions (upwards and downwards).
  • Build, develop and lead “Winning Teams” through good guidance, training, and capacity building.
  • Be a Role Model in all aspects of Management to the direct reports and other team members within the network.
  • Create an empowering environment for the various teams in the reconciliation department encouraging ownership, initiative, and accountability.
  • Implement the bank’s performance management directives.
  • Ensure full compliance, provide oversight and monitor the implementation of various consumer protection requirements across business area/Unit.

    Operations Focus

  • Interact with both internal and external auditors when required and submit necessary statements. Work in teams to achieve stated deliverables per audit engagement.
  • Support the Operational Risk department and other departments/branches by providing analytical reports and other crucial information in the process of maintaining quality books of accounts.
  • Monitor accounts data to ensure compliance with the bank’s financial rules and accounting policies, follow through on identified issues, and inform the management of any matters that affect the accuracy of the accounts.
  • Prepare the data for the Board of Auditors; respond verbally and in writing to audit queries from both Internal and External Auditors.
  • Provide advice to the HOD’s and /or EXCO, and other Account Owners or Reconcilers on matters relating to branch/head office accounts and reconciliations.
  • Oversee daily reconciliations of local clearing accounts and bankers’ payment cheque account, Visa, MasterCard and Union Pay accounts.
  • Liaise with Risk and Compliance departments to ensure policies and procedures pertaining to Global Reconciliation are appropriately implemented.
  • Review the closing of the journal entries by scrutinizing them, reconciling any discrepancies, and amending any errors to verify the validity and accuracy of the closing entries before submitting them to the accounts manager.
Knowledge and Skills:
  • Excellent problem-solving skills including the ability to deal effectively with the majority of escalations to ensure resolution is obtained to the complete satisfaction of all parties involved.
  • Understanding of the banking business, Card business and branch operations, and risks and controls.
  • Good understanding of the banking financial accounting and ERP Systems, such as PeopleSoft, Oracle, or SAP with good knowledge of financial modules.
  • Excellent computer skills, in MS Office applications.
  • Strong Leadership skills
  • Excellent Communication skills
  • Managing Performance and Resources
  • Strategic Planning and Vision
  • Analytical Thinking
  • Strategic Thinking
  • Technological Awareness
  • Planning and Organizing
Qualifications and Experience:
  • Bachelor’s degree in Accounts, Finance, Business Administration, Banking, Economics or Commercial subjects with CPA (T) and ACCA.
  • A Master’s degree is an added advantage.
  • At least 10 years’ experience in the field of Accounting, Finance or External Auditing.

    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.

Application Deadline is 02 April 2024.
APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY

Job Tittle: Head; Financial Reporting and Tax

Job Purpose:
Responsible for all aspects of financial management and regulatory reporting such as preparation of consolidated financial statements, management accounting, statutory reporting, and tax management.
Main Responsibilities:
Strategic Focus

  • Review and maintain financial reporting systems to ensure timely and accurate reporting to Management, Board, Auditors, Regulators, and other external stakeholders.
  • Ensure that all regulatory reports, financial statements, annual reports, and internal reports are accurate and timely submitted to the relevant authorities/stakeholders including publication of audited and unaudited financial statements in line with regulatory requirements.
  • Ensure financial statements and annual reports are prepared in accordance with the bank’s policies, regulatory requirements, and other local and international reporting standards.
  • Review chart of accounts of the bank to ensure proper mapping of general ledgers for accurate recording and reporting of accounting transactions in line with international and local reporting standards.
  • Maintain effective and professional relationships with regulators, auditors, and other internal stakeholders to ensure accurate and timely delivery of regulatory reports, audited financial statements, annual reports, and other internal reports.
  • Manage tax compliance including tax planning, accounting for income taxes, filing of tax returns, interpretation of tax laws and recommending on their implication to business transactions.

    Leadership and People Focus

  • Ensure staff understand the context of their roles in relation to the department and NMB’s strategy.
  • Manage the performance of departmental staff including contracting, reviewing, and appraising performance.
  • Assess and monitor the training and development needs of the staff.
  • Ensure staff have the resources they require to perform their work.
  • Engage with staff, assess, and report on the level of staff engagement.

    Operational Focus

  • Manage the requirements of the internal and external auditors in order to ensure a full and rigorous audit of NMB accounts and take action to implement recommendations.
  • Oversee audit and inspection (External audit, BOT and TRA) to ensure the bank is compliant with both local and international requirements.
  • Attend to BOT examiners in order to conduct effective examination of the bank.
  • Liaise with tax consultants in order to ensure thorough corporate tax assessment.
  • Coordinate for the tax information and respond to TRA queries/findings including follow-up on various tax objections with TRA, Tax appeals Board and Tribunal court and closure of outstanding tax matters.
  • Ensure full compliance, provide oversight as well as monitor the implementation of various consumer protection requirements across business area/Unit.
Knowledge and Skills:
  • Business understanding of financial and management accounting, local and international reporting standards, Income tax and other tax regulations.
  • Standard computer applications (Excel, Word and Access),
  • Financial management and reporting.
  • Building a Successful Team
  • Communication skills
  • Customer Focus,
  • Leadership skills
  • Formal Presentation
Qualifications and Experience:
  • Bachelor’s degree in accounting, Auditing, Business Administration/Management, Economics, Finance, or other relevant fields. Postgraduate qualification in similar fields is an added advantage.
  • At least 10 years’ experience in Finance Control and Reporting

    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.

Application Deadline is 02 April 2024.
APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY

Job Tittle: MEP Systems Technician (Fixed Term – 2 Years)

Job Purpose:
To monitor the bank’s Data Centers Power, Cooling, Physical security, access control & other low voltage systems at the bank’s Primary and DR Data Centers.
Main Responsibilities:
  • Daily monitoring and escalation to MEP systems engineers incidents related to the Data Centers Power (Utility feeds, Electrical Systems, Generator systems, UPS, battery strings, etc.), Fuel oil Systems, BMS, DCIM, Physical security, access control & other low and Extra Low Voltage systems.
  • Inspect data center’s facilities and equipment for unsafe or malfunctioning conditions.
  • Proactively monitor electrical and mechanical systems parameters and produce daily reports.
  • Facilities management, including risk identification, incident response and customer support.
  • Investigate electrical and mechanical failures and report to MEP Systems Engineers.
  • Proactively monitor electrical and mechanical systems parameters and coordinate modifications / improvements and upgrades.
  • Analyze electrical and mechanical systems failures and suggest effective and efficient solutions to the line manager.
  • Respond on an as-needed basis to incidents and emergencies – such as physical security, cooling, fire alarms, etc., 24 x 7, and arrange for backup when not available within SLA.
  • Implement and enforce corporate safety, health and environmental policies, including activities of outside contractors, to ensure no adverse effect on the operation of the facility.
  • Evaluate overall performance and capacity of Data Center Infrastructure and provide recommendations for improving performance.
Knowledge and Skills:
  • Knowledge of electrical/mechanical power solutions/technologies in the market.
  • Ability to work in a fast-changing banking service environment.
  • Ability to present technical data in a comprehensive, yet clear manner.
  • Competent in monitoring and incident management of electrical/ mechanical systems.
Qualifications and Experience:
  • A Bachelor’s degree in electrical/mechanical engineering.
  • At least 2 years of relevant work experience in electrical power supply/mechanical systems support.

    NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.

Application Deadline is 02 April 2024.
APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY

Job Tittle:Insurance Specialist; Claims ( 4 Positions)

Job Location :
Head Office, Hq
Job Purpose:

Responsible for all claims, process, and procedures for both general and life insurance products.

Manage claim payments as per agreed timelines and attend all customer complaints within agreed time. Safeguard bank and client interest by ensuring all valid claims are paid.

Main Responsibilities:
  • Responsible for all life and general insurance claims
  • Administer the embedded life and general insurance claim portfolio.
  • Insurance claim tracking to ensure all claims are paid within agreed TAT.
  • Responsible for the claim procedures on all insurance products
  • Support the claims team and be able to continuously bridge the relationship with insurers claim teams.
  • Proactively identify claim issues and resolve them timely.
  • Manage relationship with customers, branch, and other stakeholders.
  • Responsible for all the obligations of specified person as described on the Bancassurance regulations with regards to claims and customer protection
  • Review the claims submitted and make sure the claims are valid.
  • Responsible for identifying all the risks that may arise to the bank from claim management.
  • Responsible for development of quicker and safe ways of claim settlement
  • Consolidate and prepare monthly reports on claim performance for each insurer.
  • Reconcile on claims paid against what was claimed in numbers and amount.
  • Ensure claims settlement processes are in line with our SLA and based on guidelines.
  • Communicate timely to stakeholders on claims feedback and decisions.
  • Provide support and guidance to customers throughout the claims process.
  • Prioritize and manage multiple claims efficiently to meet deadlines.
Knowledge and Skills:
  • A comprehensive knowledge on Insurance
  • Knowledge on banks products
  • A good understanding of legislation related to banc assurance and channel delivery.
  • Greater understanding of product life cycle
  • Greater understanding on insurance products
  • Greater understanding on claims
  • Understanding of insurance policies, laws, and regulations related to claims.
  • Ability to assess and analyze data to make informed decisions about claims.
  • Precision in reviewing documents and policies to process claims accurately.
  • Clear communication with clients, explaining policies and claim processes.
  • Ability to resolve issues, negotiate settlements, and handle challenging claim situations.
Qualifications and Experience:
  • Bachelor’s degree in insurance business, risk management.
  • Any certification course or training in risk management and insurance business is an added advantage.
  • A minimum of 3 years of working experience in insurance business with a reputable company or institution.
  • Underwriting, claims and sales experience on insurance products.NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.

Application Deadline is 26 MArch 2024.
APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY

Job Tittle: Insurance Specialist; General

Job Location :
Head Office, Hq
Job Purpose:
Responsible to provide full support to all stakeholders in all aspects of general insurance this includes selling, underwriting, reporting, and claims.
Main Responsibilities:
  • Provide full support on execution of General insurance strategy.
  • Responsible for renewals across the branch network to ensure 80 of General insurance business is retained.
  • Proactively identify sales prospects and conduct business development activities.
  • Work together with the product team in designing of general insurance products that are relevant to customer’s needs.
  • Obtain and review insurance quotations from insurance companies to ensure competitive insurance policies are offered to customers.
  • Provide full support to customers at a time of claim.
  • Manage relationships with customers, branch, and other stakeholders.
  • Ensure all insurance incomes pertaining to General insurance are collected immediately.
  • Monitor performance of new products and provide quarterly progress report.
  • Consolidate and prepare monthly, quarterly sales reports on sales performance for General insurance.
  • Participate fully in all business activities arranged by the bank for cross selling insurance products.
  • Actively build the capacity of branch sales team Zonal RMs and other Bank officers through coaching, mentoring and support.
  • Responsible for underwriting and supervising quotation issuance from the network.
  • Provide technical support to the branches for all issues related to General Insurance.
  • Work with HQ teams to drive sales and promotional campaigns across zones in line with the Bank’s policies and procedures.
  • Responsible for all customer complaints regarding General Insurance and resolve them timely.
  • Responsible for underwriting procedures on all general insurance products
  • Assist the line manager to modify procedures and documents relates to policies as may be required from time to time.
  • Provide support to client at the time of claim to ensure SLA is observed for customer satisfaction.
  • To provide system support to branches.
  • Being proactive to identify issues and resolve them timely.
  • Assist on timely insurance renewal follow ups.
  • Adhere with all the bancassurance regulations.
  • Assist other departments when insurance assistance is needed.
Knowledge and Skills:
  • A comprehensive knowledge on Insurance
  • Knowledge on banks products
  • A good understanding of legislation related to banc assurance and bank as whole.
  • Greater understanding of product life cycle.
  • Strong analytical and numerical skills
  • Good interpersonal and networking skills
  • Good marketing skills
Qualifications and Experience:
  • Bachelor’s degree in insurance business, risk management.
  • A Master’s Degree/Postgraduate in risk management and insurance business or business fields will be an added advantage.
  • Any certification course or training in risk management and insurance business is a highly valued added advantage.
  • A minimum of 3 years working experience in insurance business with a reputable company.
  • Underwriting, claims and sales experience on insurance products.NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Only shortlisted candidates will be contacted.

Application Deadline is 20 MArch 2024.
APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY

Job Tittle: Officer Npl Retail Recovery

Job Location :
Head Office
Job Purpose:
To collect and implement recovery strategies by coordinating with branches, Debt collectors, Legal Counsel, and Receiver Managers to recover from non-performing loan exposure.
Main Responsibilities:
  • Responsible for recording the amounts collected, reconciliation including amounts routed in loan recovery and collection accounts and provide report on a monthly basis.
  • Responsible for managing the recovery process by engaging debt collectors/auctioneers through the realization of security through appropriate means.
  • Work with debt collectors/auctioneers and ensure all engagements are followed up and reports are provided on a monthly basis.
  • Ensure that all accounts that are out of order are rectified immediate by communicating with branches, customers via calls, where necessary a meeting can be scheduled to agree on recovery plans, personal field visits where necessary and a letter i.e. issuance of default and demand notice for account managed by the unit (i.e. above 90 days arrears).
  • Review all accounts at risk in Retail portfolio and ensure regular follow up on customers to pay arrears.
  • Support case reviews in order to understand the issues surrounding the case, verify security held, and determine action plan.
  • Check and confirm if all instructions generated have been sent for approval and action with all previously generated instructions affecting the portfolio actioned.
  • Raise settlement requests to champion post discussion with the Line Manager for approval.
  • Ensure that all operational errors previously affecting the accounts have been fixed and raised and escalated if not resolved.
Knowledge and Skills:
  • Business understanding of the Banking credit policies, Insolvency Law, Company Act and BOT regulations.
  • Technical Loan monitoring, recovery procedures
  • Behavioral Attention to detail
Qualifications and Experience:
  • Bachelor’s Degree in Banking/Commerce/Accounting/Economics/Finance or other relevant qualifications from a recognized higher learning institution.
  • Banking experience of more than 3 years preferably in Special Asset Management/Business Support, Recovery or Workout Unit in a Commercial BankNMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Application Deadline is 19 March 2024.
APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY

Job Tittle: Product Manager Assets

Job Location :
Head Office, Hq
Job Purpose:
Responsible for Asset product development, management and performance for Retail Banking while ensuring product profitability.
Main Responsibilities:
  • Developing, implementing, and managing a compelling Retail banking portfolio of Asset products.
  • Ensure proper communication of new products before public launch, awareness, and training to branches and all key stakeholders.
  • Ensure new products are approved and in line with controls and regulations, customer centric concept and are fairly priced.
  • Monitor, assess and report new products framework and ensure the same is in line with banks projections, targets, and budget.
  • Analyze, manage, and identify all system faults that affect product performance then, suggest areas of improvement, get approvals for improvement, and ensure approved changes/enhancements are implemented within agreed time.
  • Monitor asset product quality by working with key stakeholders to ensure it remains within the acceptable bank’s threshold.
  • Play a key role in innovating Retail Banking Asset products.
  • Manage internal relationships with key stakeholders and business partners during introduction of new or existing products in accordance to bank risk appetite as well as customer needs.
  • Regular (Quarterly/Semi-Annually/Annually) competitor review vis-à-vis Retail Asset product offering.
  • Conduct profitability analysis to ensure product performance as per targets.
  • Identify product issues and resolve them timely in a proactive manner.
  • Responsible for products’ features enhancements and revamps where need be to ensure that all product features are relevant to customer needs and market competition in the industry.
Knowledge and Skills:
  • A good knowledge of constructing reports, executive summaries, and briefs.
  • Greater understanding of product life cycle
  • Business planning and Project management
  • Communication skills both written and oral
  • Standard Computer skills and good interpersonal and networking skills
  • Negotiation and report writing skills.
  • Presentation, Coaching and Training skills
  • Strong analytical and numerical skills for calculation of statistics, figures, and targets
  • Credit knowledge
Qualifications and Experience:
  • A Bachelor’s degree in Business/Accountancy/Economics/Finance or any other related field.
  • Any course or training in product development is an added advantage
  • 5 years’ experience in Banking, out of which 3 should be in Credit or Asset product environment.NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.
    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.Only shortlisted candidates will be contacted.

Application Deadline is 20 March 2024.
APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY

Job Tittle: Senior Business Support Manager Bancassurance

Job Location :
Head Office, Hq
Job Purpose:
This role involves coordinating, strategizing, and ensuring seamless execution of bancassurance technology activities to drive business growth and enhance customer satisfaction.
Main Responsibilities:
    • Ensure there is a clear system requirement (technical) for all products/solutions.
  • Review and respond to detailed business requirements specifications to ensure alignment between bancassurance expectations and technology capability.
  • Provide accurate development effort estimates for solutions designed by vendors and internal development teams to assist project managers in project and resource planning.
  • Conduct technical impact analysis of proposed application changes and new system design requests.
  • Quality assurance that the work has been implemented by either external or internal developers is according to the technical design that was approved.
  • Provide detailed system specification document, map business requirements to optimal systems requirements; produce detailed functional/configuration designs/specifications and data architecture to match solution design specifications
  • Collaborate with cross-functional teams to develop and implement strategies to promote bancassurance products/services.
  • Analyze market trends and competitors activities to identify opportunities for business development.
  • Support the sales team by providing product knowledge, training, and marketing materials.
  • Monitor and assess the performance of bancassurance products, identifying areas for improvement.
  • Oversee the administrative aspects related to bancassurance operations, including documentation, compliance, and regulatory requirements.
  • Develop and maintain strong relationships with internal stakeholders, ensuring alignment with overall organizational goals.
  • Document application problems and areas of improvement by discussing and evaluating solutions, procedures and processes with the IT team.
  • Validate results by testing programs with the Innovation lab and product owners/solution owners.
  • Provide reference by writing documentation of all implemented products/solutions.
  • Assist with internal and external communication, improving transparency, and radiating information.
  • Coordinate System training to bancassurance team, ICT Service desk, and respective second-level support ICT unit and Customer Experience.
  • Coordinate User Acceptance Testing (UAT), training and reconciliation process with the business unit, Innovation Lab, and Customer Experience.
Knowledge and Skills:
  • Experience in leading teams as a technical lead.
  • A comprehensive knowledge on insurance claims, general insurance and life products
  • Greater understanding of product life cycle
  • Good interpersonal and networking skills
Qualifications and Experience:
  • Bachelor’s degree in insurance business, or risk management
  • A Master’s Degree/Postgraduate in risk management and insurance business or business fields will be an added advantage
  • Any certification course or training in risk management and insurance business is an added advantage.
  • A minimum of 5 years of working experience in insurance business with a reputable company specifically in underwriting, claims and sales of insurance products.NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.
    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.Only shortlisted candidates will be contacted.

Application Deadline is 21 MArch 2024.
APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY

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