Job Position Assistant Relationship Manager at Exim Bank Tanzania
Job Title: Assistant Relationship Manager
Department: Retail
Reporting to: Branch Manager
Responsible for: Maintaining Customer Profile
Region: Tanga
Hours of Work: 8am – 5pm Monday to Friday. Additional hours as required by workload.
1. PURPOSE OF JOB:
The purpose of this role is to build the Business, Deepen Relationships and Managing Key and Potential Customers from sales of Liabilities, Acquisitions, Cash Management, Credit Card and Retail Products to maximize revenue by achieving sales targets.
2. PRINCIPLE ACCOUNTABILITIES
- Building relationship with a portfolio of customers assigned to become a first point of contact for their banking needs.
- Growth of CASAFD and ASSET of existing client portfolio as per target given and Acquisitions of new CASA FD and ASSET Customers as per given budget.
- To meet the fee income goal through the existing Client’s portfolio.
- To provide a personalized and committed banking services to the Customers in the portfolio.
- To provide a personalized and committed banking services to the customers in the portfolio, such as reviews on Customers’ accounts and giving each customer the opportunity to make informed choices on their everyday banking.
- Identification of cross-selling opportunities in the Customer portfolio assigned.
3. QUALIFICATIONS AND EXPERIENCE REQUIRED
- University Degree in Business Administration or Economics and relevant professional qualifications in banking, fiance or marketing.
- Minimum of two Years relevant working experience in a similar position.
- Computer literacy and knowledge of new evolving technology systems.
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4. COMPETENCY REQUIRED
- Ability to assess customer needs and develop products that suit their needs.
- Posses in-depth understanding and knowledge of retail banking products viz ( liabilities, acquisitions, cash management, credit cards, sales products etc ).
- Proven sales experience in a client relationship role within retail banking.
How to Apply:
Please send your application to: hrrecruit@eximbank.co.tz
Applications to be sent with subject being: Assistant Relationship Manager
The deadline for submitting the application is 16th September 2021.
