Job Positions 4 Branch Manager at Tujijenge Tanzania
Tujijenge Tanzania’s mission is to improve the quality of life for families in Tanzania through the provision of microfinance. We are a microfinance organisation, offering products through group and individual lending, targeting micro and small enterprises. Tujijenge Tanzania was set up by Tujijenge Afrika, with the vision of being a leader in the provision of caring, customer focused financial services, and with the core values of transparency, integrity, sustainability, respect, teamwork, and empowerment. We are committed to positively influence the lives of our members, with customer focused financial services that impact them individually as well as their enterprises and the wider community.
POSITION: Branch Manager:4 posts
REPORTING: Regional Manager
LOCATION: Dar es Salaam, Geita, Mwanza
DEADLINE: 7th August 2021.
Job Summary:
The Branch Manager is responsible for planning, implementing and managing all branch level financial/operational activities in a manner that the branch operates profitably and efficiently. This individual is directly accountable for the growth of the business; achieving the branch’s financial/operational goals in terms of number of customers and the portfolio.
Job Description:
- Responsible for clientele growth and maintain portfolio quality of the respective branch
- Conduct market research to determine potential products for the particular branch
- Ensure that team and individual targets are met while maintaining portfolio quality, customer satisfaction, employee satisfaction and profits
- Develop and maintain highly disciplined and professional personnel
- Conduct performance appraisals for Supervisors and other personnel in a fair manner as scheduled
- To ensure proper maintenance of leave and contracts records of each employee
- Serve as primary contact between Head of Operations and the Branch.
- Provide input and feedback as well as troubleshoot problem areas and operational deficiencies.
- Continuously oversee a smooth flow of information throughout the branch.
- Communicates timely issues related to potential loan loss as soon as identified; late payments, embezzlements, delinquency and default
- Participate and carry out weekly meetings ( team and branch) to reinforce standards and procedures
- Prepare and submit weekly/monthly progress report to Regional Manager and/or Head of Operations
- Continuously keep contact with customers by visiting groups and hearing the customers’ voices
- Ensure safe custody of branch assets and equipments
- Is responsible for financial management and transactions at branch level at all times.
- Examines and approves loan requests, petty cash, advances and expenses reports.
- Utilizes all appropriate means to determine methods of securing, monitoring and the collection process of loans
- Ensures timely compilation and submission of weekly, monthly and/or quarterly returns reports to responsible person.
- Responsible for branch income and expenditure in order to drive the branch to operational and financial sustainability
- Ensure smooth operations of the team and monitor performance.
- Encourage teamwork, energy and enthusiasm required to achieve company goals and objectives
- Lead personnel development by example and by encouraging talent management to staff
Job Requirements:
- Degree in related field desired, not required
- Diploma, Advanced diploma, Degree or masters in business administration, finance, accountancy, commerce or any related field.
- Minimum 4 years work experience on microfinance
- Minimum 2years of work experience on similar position
- Good Interpersonal skills & prefer in good at English proficiency
- Computer literacy
- High level of integrity
Application Deadline is 7th August 2021.
HOW TO APPLY: Interested in this position please Send your CV and cover letter to recruitment@tujijenge.or.tz
